TERMS OF SERVICE
TERMS OF SERVICE
Effective Date: August 31, 2026
Last Updated: August 31, 2026
These Terms of Service (“Terms”) govern your access to and use of the website, online services, forms, communications, and other digital services provided by Illinois Compounding Pharmacy (“Company,” “we,” “us,” or “our”).
By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree to these Terms, please do not use this website.
1. HEALTHCARE WEBSITE
This website provides information concerning healthcare, pharmacy, wellness, and/or related services offered by the Company.
Information appearing on this website is provided for general informational purposes and should not be considered a substitute for individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.
Do not disregard or delay seeking professional medical advice because of information you have read on this website.
2. NO AUTOMATIC PROVIDER-PATIENT RELATIONSHIP
Accessing this website, submitting a contact form, requesting an appointment, sending an email, or otherwise communicating with us through the website does not, by itself, establish a healthcare provider-patient, pharmacist-patient, or other professional relationship.
A professional relationship is established only when the applicable healthcare provider or organization accepts you as a patient and any other requirements for establishing such a relationship have been satisfied.
3. MEDICAL EMERGENCIES
THIS WEBSITE IS NOT FOR MEDICAL EMERGENCIES.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.
Do not use website forms, email, text messages, appointment requests, or other electronic communications to obtain emergency medical assistance.
4. MEDICAL INFORMATION
Medical, pharmaceutical, wellness, medication, treatment, and other healthcare information provided through this website is intended for general informational purposes unless specifically provided to you by an authorized healthcare professional as part of your care.
Healthcare decisions should be made in consultation with an appropriately licensed healthcare professional who can evaluate your individual circumstances.
5. PRESCRIPTIONS AND MEDICATIONS
When applicable, prescription medications are available only pursuant to a valid prescription or order and in accordance with applicable federal and state law.
Submission of information through this website does not guarantee that:
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- A prescription will be issued;
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- A prescription will be accepted;
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- A particular medication will be appropriate for you;
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- A particular compounded preparation will be available;
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- A healthcare provider will recommend a particular treatment; or
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- A pharmacy will dispense a particular medication.
All prescribing, dispensing, and treatment decisions remain subject to the independent professional judgment of the appropriately licensed healthcare professional.
6. COMPOUNDED MEDICATIONS
When applicable, certain medications referenced on this website may be compounded medications.
Compounded medications are prepared pursuant to applicable federal and state requirements and are not the same as FDA-approved manufactured drug products.
The availability of a compounded preparation does not constitute a representation that the preparation is appropriate for any particular patient.
A licensed healthcare professional must determine whether a medication or treatment is appropriate based upon the individual patient’s circumstances.
7. TELEHEALTH SERVICES
If telehealth services are offered, additional terms, notices, disclosures, and consent requirements may apply.
Telehealth may involve limitations compared with an in-person examination. The healthcare provider will determine whether telehealth is appropriate under the circumstances and whether an in-person evaluation or other care is necessary.
Availability of telehealth services may depend upon the patient’s location and the licensure and legal authority of the healthcare provider.
8. APPOINTMENTS AND WEBSITE REQUESTS
Submitting an appointment request does not guarantee an appointment.
Appointments are not confirmed until you receive confirmation from the applicable healthcare facility or provider.
We reserve the right to modify, reschedule, or cancel appointments when reasonably necessary.
9. ACCURACY OF INFORMATION
We attempt to provide accurate and current information. However, medical information, laws, regulations, products, services, pricing, availability, and other information may change.
We do not warrant that all website information will always be complete, current, accurate, or error-free.
We may correct or update website content at any time without prior notice.
10. USER RESPONSIBILITIES
When providing information through the website, you agree to provide information that is accurate and complete to the best of your knowledge.
You agree not to:
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- Use the website for unlawful purposes;
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- Attempt to gain unauthorized access to our systems;
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- Interfere with website security or operation;
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- Introduce viruses, malicious software, or harmful code;
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- Impersonate another individual;
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- Submit fraudulent information;
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- Use automated systems to improperly access or scrape the website; or
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- Use the website in a manner that violates applicable law.
11. PRIVACY
Your use of this website is also subject to our Privacy Policy.
When applicable, the use and disclosure of Protected Health Information (“PHI”) are also governed by our Notice of Privacy Practices and applicable federal and state privacy laws, including HIPAA.
Our Website Privacy Policy and Notice of Privacy Practices are separate documents and should be reviewed carefully.
12. ELECTRONIC COMMUNICATIONS
By communicating with us electronically, you acknowledge that electronic communications may involve security and privacy risks.
Where permitted by law and based upon the preferences or consents you provide, we may communicate with you through email, telephone, text message, patient portal, or other electronic means.
Message and data rates may apply to text communications depending upon your wireless carrier and service plan.
Marketing communications, when used, will be handled in accordance with applicable consent and opt-out requirements.
13. PAYMENTS
If online payment functionality is provided, you agree to provide accurate billing and payment information.
Charges for healthcare services, medications, pharmacy services, or other services may be subject to separate agreements, financial policies, insurance requirements, or patient responsibility requirements.
Website information concerning pricing does not constitute a guarantee of insurance coverage, reimbursement, or final patient cost unless expressly stated otherwise.
14. THIRD-PARTY SERVICES AND LINKS
The website may contain links to or integrate services provided by third parties.
Third-party websites and services are governed by their own terms and privacy policies.
We are not responsible for the content, security, availability, accuracy, or privacy practices of independently operated third-party websites.
15. INTELLECTUAL PROPERTY
Unless otherwise indicated, website content, including text, graphics, logos, designs, photographs, videos, software, and other materials, is owned by or licensed to the Company and is protected by applicable intellectual property laws.
Website materials may be viewed and used for personal, noncommercial purposes.
No website content may be reproduced, distributed, modified, republished, or commercially exploited without prior written authorization, except as permitted by law.
16. WEBSITE AVAILABILITY
We do not guarantee that the website will be available continuously or without interruption.
We may modify, suspend, restrict, or discontinue any portion of the website at any time.
We are not responsible for interruptions caused by maintenance, internet failures, third-party service providers, cybersecurity events, technical problems, or circumstances outside our reasonable control.
17. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE DISCLAIM WARRANTIES REGARDING THE OPERATION, AVAILABILITY, ACCURACY, COMPLETENESS, RELIABILITY, OR FITNESS OF THE WEBSITE OR ITS CONTENT TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Nothing in these Terms is intended to disclaim obligations that cannot legally be disclaimed.
18. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO USE OF, OR INABILITY TO USE, THIS WEBSITE.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its officers, employees, contractors, and affiliates from claims, liabilities, damages, and reasonable costs arising from your unlawful or unauthorized use of the website or your material violation of these Terms.
20. GOVERNING LAW
These Terms will be governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where federal law or another jurisdiction’s law is required to apply.
Any dispute concerning these Terms or use of the website will be handled in accordance with applicable law.
21. CHANGES TO THESE TERMS
We may revise these Terms periodically.
Updated Terms will be posted on this website with a revised “Last Updated” date.
Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.
22. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
23. CONTACT INFORMATION
Questions concerning these Terms may be directed to:
Illinois Compounding Pharmacy
1117 S Milwaukee Ave Ste A-2, Libertyville, IL 60048
Telephone: (847) 603-1034
Email: IL*************@***il.com
IMPORTANT: Nothing on this website should be used as a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a medical emergency, call 911 immediately.
